Contact Motus Directory

Reach the Motus Directory team for directory questions, census listing feedback, partnership notes, or Motus education clarifications. We publish a private commercial search over public FMCSA Company Census fields — legal name, USDOT, docket (MC) number, city, and state — so carriers, brokers, and shippers can discover a record before they open the official Company Snapshot. We are not motus.dot.gov and we are not affiliated with FMCSA or USDOT. We cannot reset Motus passwords, complete IDEMIA identity proofing, issue a USDOT, or file an MCS-150. Those actions stay on motus.dot.gov.

What we can help with

• A Motus Directory page that shows the wrong legal name, city, state, or docket next to a USDOT you already know. Tell us the URL and the number; we compare it to the public census extract we index. We do not edit the federal record itself.
• How to read a listing: active census status, carrier versus broker or freight-forwarder operation, and why a search hit is a discovery aid rather than authority to book freight.
• Which Motus education guide matches your question — claiming an existing USDOT, the difference between a census search and a SAFER Company Snapshot, or what the Motus registration era changed for new applicants.
• A broken link, a blank company card, or a search that should have returned a USDOT you can see on the official snapshot. Include the query you typed.
• Partnership or citation requests from carriers, brokers, and educators who want to link the directory. We do not sell census rows and we do not take payment to hide or promote a USDOT.

What to include

A short message is enough. The useful ones name the person writing, the company legal name, and the USDOT or MC number when the question is about a listing. Copy the exact Motus Directory URL from the address bar, including the trailing path, so we open the same page you did. Say whether you need education (a guide), a possible data correction against the public census, or a note about the separate Motus Website product.

Do not send Motus portal passwords, EIN documents, driver license images, or identity-proofing selfies. We will not ask for them. If a message looks like a government filing, we will point you back to motus.dot.gov instead of storing the attachment. For privacy questions about this website — analytics, the contact form fields you choose to send, or advertising cookies — read the Privacy Policy and write to the same email.

Listing corrections versus federal filings

Motus Directory mirrors public census fields on a delay. When FMCSA updates a legal name, address, or operating status, our page can lag the official snapshot. If you email a correction, we check the USDOT on the public record and, when our copy is stale or mismatched, we queue a directory fix. That email does not update MCS-150, does not grant operating authority, and does not change what a broker sees inside Motus or SAFER. If the official snapshot is also wrong, the carrier of record has to correct it with FMCSA. We will say so plainly rather than pretend a directory edit is a filing.

Searches by company name can return more than one legal entity, especially common trade names. Always match the USDOT before you rely on a page. If two listings share a name and you are not sure which is yours, send both URLs and the DOT number printed on your insurance or registration paperwork — not a photo of the policy, just the number and the URL.

Fast paths (self-serve)

• Search the directory by legal name, USDOT, MC, city, or state.
• USDOT lookup tool when you already have the number and want the census row we have indexed.
• Browse by state when you are scanning a lane rather than one carrier.
• What is Motus? · Claim USDOT · All Motus guides
• Need a broker-ready site after a Motus claim? That is a different product: Motus Website. Directory questions still belong at the phone and email above.

Who operates the directory

Motus Directory is operated as part of the O Trucking educational network. The directory itself is the census search and the Motus explainers on this host. Dispatch write-ups and other O Trucking tools live on their own site and are not a substitute for a USDOT record. We may share operational context across those brands when you ask us to follow up — never Motus government credentials, and never a copy of your portal password.

Phone (682) 978-8641 and email info@motusdirectory.com are the same lines shown in the site footer. There is no separate billing desk and no paid removal program. If someone contacts you claiming to be Motus Directory and asks for a fee to “verify” your USDOT, do not pay them; call the number on this page instead.

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Motus Directory is a private commercial directory and is not affiliated with FMCSA, USDOT, or motus.dot.gov. Official Motus portal: https://motus.dot.gov